Ice Storm Outage Update
Call 877-4OUTAGE (877-468-8243)
Thursday, November 15 12:00 pm Update
DP&L has more than 650 people dedicated to restoring power for customers in the Miami Valley impacted by this morning's ice storm.
Teams will work around the clock to get all customers back up. Due to the number of calls, we expect this to be a multi-day restoration effort. DP&L is bringing in mutual assistance line and vegetation crews from Indiana to assist.
Safety is our top priority
- Please stay away from downed lines and report them to us. Keep kids and pets away until crews can make the area safe. More downed line safety information.
- Make arrangements to enable your emergency backup plan. Check on elderly family members and neighbors and help them make arrangements.
- If you are using a generator, follow the instructions in the owner's manual and ensure you have proper ventilation. More generator safety tips.
- Keep your refrigerator and freezer closed, and make plans to keep temperature sensitive medicines and food on ice. More food safety information.